Customer Services


This web site is owned and operated by:
Sommelier’s Choice Limited

Unit 307
725 Brighton Road
Purley
CR8 2PL

01689 855 034

orders@sommelierschoice.co.uk, All enquiries should be directed to the above contact details.

Offers

All offers and promotions are subject to change at any time. They may not be used in conjunction with each other. Certain offers only apply to certain membership levels. If you have any queries please contact orders@sommelierschoice.co.uk

Pricing

All our prices include VAT at current rate.
While we make every effort to ensure that prices are correct at all times, errors and omissions are excluded. If an error is identified after your order is placed, we will notify you of this error and offer to complete the order at the correct price or cancel the order.

We reserve the right to alter prices at any time and to end promotional offers at any time.

Ordering

Alcoholic beverages can only be purchased by those over 18. By placing an order on this site you are confirming that you are over 18, and we reserve the right not to deliver to anybody who appears to be under the age of 18. Goods must be signed for by an adult upon delivery. 
We reserve the right not to accept any order or to cancel and refund an order at any time.

Description/Quality

We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine, but we will not be responsible for the state and condition of wines or whether the wine corresponds to the qualities which might be expected from its description. At our complete discretion, we will consider replacing the remainder of any case sold which is deemed not drinkable.

Product Photography

Photographs are for illustrative purposes only and are not vintage-specific. They do not guarantee the condition or appearance of any product. Packaging changes occur frequently and photographs are not always updated. If an image of a particular product is unavailable we may use an image of a similar product.

Delivery

We aim to deliver all orders to UK mainland excluding Scotland within five working days. If the order is to take longer we will notify you with the best estimate.

If you require delivery internationally then please contact us by email or call for a quote we will be more than happy to assist.
Delivery is charged at £9.95.

Product Availability

All products are subject to availability. It is possible that products ordered may go out of stock between placing an order and it being prepared for delivery.

Where a product is unavailable we may offer a replacement (of the same or greater value) at no extra cost, or make alternative arrangements agreeable to both parties. As a last resort we reserve the right to cancel your order and issue a full refund.

We cannot guarantee the availability of specific vintages.

Acceptance

You undertake to inspect all goods immediately on delivery and to notify the driver of any shortage or damage or other deficiency. You will be deemed to have accepted the goods as satisfying your order on delivery and will not be entitled to reject wines for any reason without further communication with Sommelier’s Choice Limited.

Force Majure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

Orders

The placing and accepting of oral orders shall form a contract on
these terms, conditional upon
our written confirmation.