Privacy Policy
At Sommelier’s Choice, we are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use and protect your information when you visit Sommelier’s Choice, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information including:
-Name
-Billing and delivery address
-Email address
-Telephone number
-Payment and transaction details
-Order history
-IP address and device information
-Website usage and browsing behaviour
We collect this information when you:
-Place an order
-Create an account
-Subscribe to marketing communications
-Contact our team
-Browse or interact with our website
How We Use Your Information
We use your information to:
-Process and fulfil orders
-Arrange delivery and provide order updates
-Communicate with you regarding purchases or enquiries
-Verify age eligibility for alcohol purchases
-Prevent fraud and maintain website security
-Improve our website, products and services
-Send marketing communications where you have opted in
-Comply with legal and regulatory obligations
Lawful Basis for Processing
Under UK data protection law, we process personal information on the following lawful bases:
-Performance of a contract
-Compliance with legal obligations
-Legitimate business interests
-Consent, where required for marketing communications
You may withdraw marketing consent at any time.
Payments
Payment transactions are processed securely through trusted third-party payment providers. We do not store full payment card details on our systems.
Cookies & Website Analytics
Our website uses cookies and similar technologies to improve functionality, analyse website usage and support marketing activity.
These may include:
-Essential cookies required for website operation
-Analytics cookies to help us understand website performance
-Marketing cookies used for advertising and remarketing
You can manage cookie preferences through your browser settings or our cookie consent tools.
We may use third-party analytics providers, including Google Analytics, to help us understand how visitors use our website.
Sharing Your Information
We may share your personal information with trusted third parties where necessary to operate our business, including:
-Payment providers
-Delivery and logistics partners
-Website and ecommerce providers
-Marketing and analytics providers
-Professional advisers and regulatory authorities where required
We do not sell your personal information to third parties.
Where personal information is transferred outside the United Kingdom, we take appropriate steps to ensure it remains protected in accordance with applicable data protection laws.
Marketing Communications
Where you have opted in, we may send you information regarding wines, offers, events and other updates from Sommelier’s Choice.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in communications or by contacting our team directly.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy, including to comply with legal, accounting and regulatory obligations.
Your Rights
Under UK data protection law, you may have the right to:
-Access the personal information we hold about you
-Request correction of inaccurate information
-Request deletion of your information
-Restrict or object to certain processing activities
-Request transfer of your information
-Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Children
Our website and services are intended only for individuals aged 18 or over.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Sommelier’s Choice Limited
Unit 307
Capella Court
725 Brighton Road
Purley
CR8 2PL
United Kingdom
Business Registration No. 3859988
VAT No. 743860518
AWRS No. XNAW00000101763
Email: orders@sommelierschoice.co.uk
